Refund policy
Your Fragrance, Your Confidence
Indulge in your signature scent with confidence — we’ve got you covered.
Return Window
Return requests must be submitted within 30 days of delivery.
Unopened Perfumes
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Eligible for a full refund or exchange within 30 days, as long as they are unopened, unused, and in original packaging.
Opened Perfumes
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Due to hygiene and safety standards, we cannot accept returns on opened or used perfumes.
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Not sure it’s “the one”? Email us — we’ll help you find your perfect match.
Samples & Final Sale Items
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All samples and sample sets are final sale and not eligible for returns or refunds.
Damaged or Defective Items
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If your order arrives damaged, defective, or incorrect, we’ll offer a replacement or full refund.
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Please email info@glymmr.net within 7 days of delivery with your order number and clear photos of the issue (including packaging, if applicable).
Return Shipping
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For damaged/defective/incorrect items: return shipping is covered by us (when a return is required).
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For all other eligible returns: return shipping is your responsibility.
Refund Timing
Once your return is received and inspected, refunds are processed to the original payment method within 5–10 business days (bank processing times may vary).
Contact
Questions about returns? Email us at info@glymmr.net.